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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Lacey Jackman

Lacey Jackman

January 20, 2024

5  out of  5
rating by Lacey Jackman
"Jeff is a great Agent. Always available to help us answer our questions. Makes it very easy to make changes to our policies and is always making sure we get great customer service! We have had our insurance through Jeff for 12 years and I couldn’t ask for a better Person to take care of our needs!"
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Austin Blaser

September 13, 2023

5  out of  5
rating by Austin Blaser
"I’ve worked with Jeff and his team for about 5 years now with both auto and renter’s insurance. Jeff has always been super timely, informative, and beyond professional helping me with whatever I’ve needed. Highly recommended!"
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Ann Farnsworth

November 9, 2022

5  out of  5
rating by Ann Farnsworth
"A great insurance agent who meets you where you are! He texts me, calls my son and sends physical letters to my mother. Excellent service in every way."
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Laura White

October 21, 2021

5  out of  5
rating by Laura White
"Jeff is a fantastic agent and always took very good care of us. He is always willing to help and answer any questions we throw at him. We recently moved out of state and we wish that we could have taken him with us. He has even called and emailed to check and see how we are doing in our new place. Exceptional service from a great person."
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Marcos Valencia

January 29, 2020

5  out of  5
rating by Marcos Valencia
"When I moved to Utah I needed in state insurance fast and so I looked around, when I found Jeff shumway I called him and he quickly helped me get settled in, he took the time to find me the best rates and applied every discount possible to assure the best price. I’ve been with him for almost 8 years. Now I’m Forced to switch to a different agent because I moved back to California. I sure wish they would let us keep the same agent even if we are in a different state, thanks Jeff for being there when I needed you and for taking the time to help me find another agent in a different state. You and your staff are hands down , the best and easiest group of agents I’ve ever had the chance to work with."
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Cole

December 17, 2019

5  out of  5
rating by Cole
"Always excellent service"
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Whitney Cottle

January 17, 2019

5  out of  5
rating by Whitney Cottle
"Very quick to answer questions. Great customer service. Super helpful! Highly recommend him!"
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heat ench

September 12, 2018

2  out of  5
rating by heat ench
"The agents are kinda agressive in there sells. They tend to forget we are people too"
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Nathan Tanner

March 9, 2018

5  out of  5
rating by Nathan Tanner
"I've known Jeff for years and he's always been committed to integrity and service!"
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Bkrsuccess Russon

January 19, 2016

5  out of  5
rating by Bkrsuccess Russon
"Jeff was more than helpful when I came in the office for help on a surety bond."
Profile photo of Michael Hardy

Michael Hardy

May 5, 2015

1  out of  5
rating by Michael Hardy
"A few weeks ago I requested a quote on auto insurance from a website that sends you to several providers. As expected I was contacted by several of the different providers but State Farm stood out for a particular reason after I had made my decision and chose to go with another company instead of graciously accepting that decision, or attempting to find out more on why I made that decision the agent that contacted me immediately began to berate and to belittle the company that I had chosen to go with telling me how horrible of company they were. In my opinion this is the most unprofessional way to go about trying to sell your product and has put me off of State Farm permanently. I did however go ahead and do a little bit more research about the company I had chosen as well as State Farm I used the better business bureau to find out more information on both companies now for professional reasons (I'm not writing this to sway clients to go to them) I will not name the other company but I will say their Better Business Bureau rating was an A+, the Better Business Bureau rating for State Farm was only a C+. Neither company pays the BBB to be affiliated, and so their rankings are based on the same criteria. To the management of this State Farm agent I would suggest some training on how to sell the benefits of your product versus attacking the product of someone else. That is and always will be the least professional way of approaching a sale, and in this case it's simply resulted in me finding out that I had made the right decision by going with an A+ rated company versus a C+ plus rated company. In the future I hope that you train your agents to have the wherewithal to ask questions about why the decision was made instead of attacking the decision. Again it was not only unprofessional but it immediately put me on the defensive losing you any chance to make a future customer out of me, and earning a bad review in the process. Seems to me that is a horrible way to approach trying to win business for your agency. Oh and please stop calling me, I have already told you I am not interested. Best of luck to you in the future. Mike Hardy"
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Travis Morrison

January 23, 2015

5  out of  5
rating by Travis Morrison
"Jeff has been my agenct for almost a year now. His team took the time bring us in and actually explain what we were covered for and review our policies. After a few months we ended up getting our life insurance through them as well. I've referred several family members and friends to his agency."
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Nikki Hanson

January 29, 2014

5  out of  5
rating by Nikki Hanson
"I've been with Jeff Shumway & State Farm for a couple years now and have had only the BEST and most exceptional experience with him and his firm! Totally satisfied!!"
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Andrea Craig

January 6, 2012

5  out of  5
rating by Andrea Craig
"I'm so impressed with the great service, professionalism, and pleasant atmosphere. I feel like they are right there with us wanting to help us with everything they can. The rates are great, too."